Can I pick up my sauna or items in your store?

You can pick up in our Woodinville showroom or Cashmere, WA production facility

Yes, you can order will call, pick-up yourself and save on shipping

• Currently, ONLY if your zip code is in Washington will our shopping cart offer an “In-store pick up” shipping option. This is usually free.
• If you’re in a neighboring state (and want to pick up your sauna or other items in WA), create your order as a quote first (see below) and we’ll edit the shipping amount
• If you’re near one of the sauna heater distributors, you can drive to e.g. Portland, OR and save shipping
• If you want to pick up your sauna at the shipper’s terminal, you can. See What To Expect During Sauna Delivery? 

I ordered an in or outdoor sauna kit for pick up but I am still getting charged a small fee, why?

Keep in mind, when you order a sauna kit … you’re ordering a small building! These crates are big and good deal of work goes into getting them palletized, crated, padded and tarped for the weather. So we must charge something (usually approx. $100) to expedite placing the crate on to your U-haul, truck (without a canopy or trailer).

If you are in a neighboring state (OR, CA, ID, MT), and still want to pick up in our Woodinville showroom at our Cashmere, WA production facility… you can!

You can order and pick-up yourself by doing the same basic steps as ordering online, that is:

1. Add products to your cart as normal
2. On the check out page, click “Convert Order to a Quote”.
3. In the notes field, tell us you want to pick up in Woodinville, WA or in Cashmere, WA
4. We’ll edit the quote and remove most of the shipping charge (sauna kits get a crate charge, ~$100)

Let us know if you have questions.

Thanks for your interest